Ze40 Privacy Policy — How We Protect Your Data
This Privacy Policy describes how ze40 collects, uses, stores, and protects the personal information of users in Malaysia. By using the ze40 platform, you agree to the privacy practices described in this document.
Last updated: 2026. This policy applies to all ze40 users accessing the platform from Malaysia.
1. What information does ze40 collect from you?
When you register and use the ze40 platform, we collect several categories of information to ensure the service operates safely and efficiently. This information falls into a few main types:
Account information
- Full name, date of birth, and identity information provided during registration;
- Email address and phone number used to verify your account;
- Your chosen username and password (stored in encrypted form);
- Identity verification documents if requested for KYC verification purposes.
Payment and transaction information
- Bank name and account number used for deposits or withdrawals in Malaysian Ringgit (RM);
- Transaction history records including deposits, withdrawals, and bets;
- E-wallet information linked to your account, where applicable.
Device and browser information
- IP address, device type, operating system, and browser used;
- Usage data including pages visited, session duration, and in-platform actions;
- General location data based on IP address for geographic region verification purposes.
2. How is your information used?
Ze40 uses the information collected solely for legitimate purposes directly related to platform operations. We do not use your data for anything outside the following scope:
- Account management: To create, verify, and securely maintain your user account;
- Transaction processing: To process deposits and withdrawals in Malaysian Ringgit (RM) accurately and securely;
- Platform security: To detect and prevent fraud, unauthorised access, and security breaches;
- Legal compliance: To fulfil compliance obligations including age verification and anti-money laundering requirements;
- Service improvement: To analyse usage patterns in order to improve the user experience and platform usability;
- Communications: To send important account-related notices, terms updates, or relevant security alerts.
Ze40 will not sell, rent, or commercialise users' personal information to any third party for marketing purposes without your explicit consent.
3. Cookie usage and activity tracking
Ze40 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our platform.
Types of cookies used
- Session cookies: Used to maintain your login status during an active session and will be deleted when you close your browser;
- Preference cookies: Saves your language settings and display preferences for a consistent browsing experience;
- Security cookies: To help detect suspicious activity and protect your account from unauthorised access.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect ze40 platform functionality, such as login verification and session security.
4. How is your data stored and protected?
Ze40 takes reasonable technical and organisational security measures to protect users' personal information from unauthorised access, loss, destruction, or accidental disclosure.
Protection measures in place
- Data encryption in transit using industry-standard security protocols;
- Account passwords are stored in hashed form that cannot be recovered, even by ze40 staff;
- Access to user data is restricted to staff who require it solely to perform their duties;
- Continuous monitoring for suspicious activity within the system.
Data retention period
User data is retained for as long as your account remains active and for any additional period required by applicable law or compliance obligations. When data is no longer needed, ze40 will take appropriate steps to securely delete or de-identify that information.
5. What are your rights as a ze40 user?
As a ze40 platform user in Malaysia, you have certain rights regarding the personal information we hold about you. We respect these rights and will process your requests accordingly.
Right to access and review
You have the right to request a copy of the personal information we hold about you. Requests can be made through ze40 customer support and will be processed within a reasonable timeframe.
Right to rectification
If you find that the information we hold is inaccurate or outdated, you have the right to request a correction. Some information can be updated directly through your account settings after logging in.
Right to erasure
You may request account closure and deletion of associated data, subject to any legal retention obligations and compliance requirements that require us to keep certain records. Deletion requests can be submitted via our support email.
6. Data sharing, policy changes, and how to contact us
Third-party data sharing
Ze40 does not share users' personal information with third parties for commercial purposes. However, we may share necessary information with:
- Approved payment processors used to complete deposit and withdrawal transactions in RM;
- Government authorities or law enforcement when required by law or a valid court order;
- Technical service providers that support platform operations, subject to strict data protection agreements.
Changes to this Privacy Policy
Ze40 reserves the right to update this Privacy Policy from time to time to reflect changes in our privacy practices or applicable legal requirements. Any material changes will be published on this page along with the latest update date. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
How to contact us
If you have any questions, concerns, or requests regarding your data privacy at ze40, you can reach our support team by email at [email protected]. You may also refer to our FAQ page us for answers to common questions about accounts and privacy.
Still have questions about your data privacy at ze40?
Check our FAQ section for more information, or contact our support team directly. Register your ze40 account with confidence — your privacy is our priority.